What Our Customers Are Saying
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I can't say enough about Glen. He performed the inspection after I bought my first house. He was thorough and willing to teach me tips and tricks to being a new home owner. Two weeks after I moved in, I realized that my upstairs had some electrical problems come up. I called Glen to ask if he had any thoughts on what might be going on since he had just tested everything. Within an hour he came to my house and began troubleshooting the problem for me. After two hours and a trip to ACE Hardware, Glen had fixed one of my rooms and diagnosed the problem in the other, at NO COST TO ME. He put me in touch with an electrician to finish an area that required a licensed electrician. He cares about his customers, is servant-minded, and will go above and beyond in your home inspection.
I highly recommend Glen Thompson, owner of Innovative Home Inspection Services, he is the BEST. I am a professional Realtor in the Tri-Cities area of WA and have worked with Glen the past two years. Glen is professional and very personable, my clients and I loved working with him. He was always at the property before the scheduled time examining the roof and outside of the home and typically had that completed by the time I arrived. Glen is incredibly patient too, explaining the report and answering any and all questions in a way that is understandable to me and my clients, and I ask a lot of questions. He always took my calls when I was writing up the inspection response so my language was clear and on point. I truly cannot put into words how much I enjoyed working with him and how much I appreciate Glen. If you're looking for an inspector to refer to your clients Glen will quickly become your new favorite.
Glen Thompson has done several past inspections for me on homes in the Tri-Cities area. He is thorough, knowledgeable, and takes time to explain the issues to the buyers. He has always been on time and provides the inspection details to me and the buyers the very same day. I highly recommend Glen for any inspection and would utilize his services again and again.
I have worked with Glen Thompson for 12 years. My first contact with him was as a general contractor working with Clean Craft Home Services. As a broker/realtor you are always looking for contractors to help with inspection punch list items. So before Glen was a licensed home inspector he had already been exposed to the Inspection process through both the clients eyes and the real estate side. He was a true professional then and has taken that professionalism and expertise into the Home Inspection world. Glen was trained under one of the best home inspectors in the Tri-Cities, WA area, Ryan Brightman with Proper Home Inspections. Because of his training he is able to provide a thorough comprehensive report that is easy to read and allows both client and realtor to have discussions on what is the best direction to go for the good of the client (whether it be buyer or seller)
I highly recommend Glen as an inspector and professional.
Glen has always been knowledgeable and reliable. He really cares about the customer.
I like how Glen interacts with the clients. He is patient and answers their questions with thoughtfulness and knowledge.
His home inspections always leave the client with a good feeling, even if something major is found.
I will miss him in the Tri-Cities!
Chris Smith
Managing Broker/Realtor
Windermere Group One
As a broker who refers Glen to all of my clients, I have full trust and confidence that Glen will be honest, thorough, and timely in his inspections. He has the knowledge and experience to help make the home inspection process a good experience, but also make sure clients are fully aware of what they're getting into. He utilizes technology to make sure things move quickly at the inspection and afterwards. I fully recommend Glen to anybody.
When it is inspection time I call Glen! He is very thorough, and cares about his clients and others in the industry. He is always on time, very responsive, and professional. Glen's reports are very informative and easy to understand. It is always a pleasure working with Glen!
As a real estate professional, the home inspector I recommend is a vital part of the process to insure my clients are protected.
I have been recommending Glen Thompson to my clients for several years. In every case, he has been knowledgeable, thorough and very informative. He is patient with the many questions that my clients have asked and when problems are identified, his explanations and suggestions are clear and make sense.
Over the years, he has always been on time for inspections and his written reports are very detailed and professional. I would not hesitate to ask Glen to inspect my own house and I would wholeheartedly recommend him to my clients and anyone needing an inspection for their home.Fred Lutes, ERA Sun River Realty
Glen Thompson has continually provided excellent service to my clients with reports that are thorough, and timely. He has great respect for the home and the clients. He answers any questions my clients may have and follows through after the inspection as needed. It has been a pleasure to work with Glen!
Tonya Callies Realtor, Windermere Tri Cities
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